Account Executive

**Hard Skills:**

- Consultative Selling & Negotiation

- CRM & Sales Automation (Salesforce, HubSpot, LoVation)

- Data Analysis & Revenue Forecasting

- Contract Management & Compliance

- SaaS & Cloud Solutions Expertise

- Lead Generation & Pipeline Management

**Soft Skills:**

- Excellent Communication & Presentation Skills

- Strategic Thinking & Problem Solving

- Resilience & Adaptability

- Customer-Centric Mindset

- Cross-Functional Collaboration

*Senior Account Executive*

*TechNova Solutions, New York, NY*

June 2022 – Present

- Managed a portfolio of 50+ enterprise clients, increasing annual revenue by 30% through upselling and renewals.

- Collaborated with product teams to tailor solutions, resulting in a client satisfaction score of 4.8/5.

- Led negotiations for multi-year contracts, securing deals worth over $10M.

- Implemented a new client onboarding process, reducing churn rate by 12%.

- Utilized Salesforce to track KPIs, forecast sales trends, and optimize engagement strategies.

*Account Executive*

*InnovateSoft Inc., Brooklyn, NY*

September 2018 – May 2022

- Acquired and onboarded SMB clients, expanding regional market share by 20%.

- Developed tailored proposals and product demos, increasing conversion rate by 15%.

- Collaborated with marketing to execute targeted outreach campaigns, boosting inbound leads by 25%.

- Conducted in-depth needs assessments, aligning solutions to client business objectives.

- Consistently ranked in the top 5% of sales performers company-wide.

*Sales Associate*

*NextGen Technologies, Jersey City, NJ*

June 2016 – August 2018

- Supported senior account managers in lead qualification and pipeline management.

- Delivered product presentations at trade shows and industry events, adding 30 new prospects.

- Facilitated onboarding sessions, ensuring proper product understanding and adoption.

**Bachelor of Business Administration (BBA)**

New York University, Stern School of Business, New York, NY

*Graduated: 2016*

- Certified Inside Sales Professional (CISP) — AA-ISP, 2023

- Salesforce Certified Sales Cloud Consultant — Salesforce, 2022

- Negotiation Mastery Certificate — Harvard Business School, 2021

Customer Loyalty Program Revamp

- spearheaded the redesign of the company’s loyalty program, increasing client retention by improving engagement metrics and personalized rewards.

CRM-Driven Sales Enablement Initiative

- Led the integration of Salesforce Einstein Analytics, enabling real-time sales forecasting and pipeline visibility, which improved forecasting accuracy by 20%.

- Salesforce CRM | HubSpot | Microsoft Office Suite | Tableau | LinkedIn Sales Navigator | Slack

- SaaS Platforms: Zendesk, Intercom | Video Conferencing: Zoom, Microsoft Teams

- English (native)

- Spanish (professional proficiency)