Assistant Product Manager

Hard Skills

- Product lifecycle management

- Agile & Scrum methodologies

- User story development & backlog grooming

- Data analytics & A/B testing

- Market research & competitive analysis

- Wireframing and prototyping (Figma, Sketch)

- CRM & product analytics platforms (Mixpanel, Amplitude)

- Basic SQL & API understanding

Soft Skills

- Cross-functional collaboration

- Stakeholder communication

- Problem-solving

- Customer empathy

- Adaptability in dynamic environments

- Time management

*Assistant Product Manager | CloudSync Technologies | San Francisco, CA*

June 2022 – Present

- Supported the product team in the development and launch of CloudSync’s flagship collaboration SaaS, resulting in a 25% increase in active users within 6 months.

- Conducted user interviews and analyzed feedback to prioritize features that improved onboarding flow, reducing churn by 15%.

- Managed sprint planning, daily stand-ups, and backlog refinement in agile cycles, ensuring on-time delivery of bi-weekly releases.

- Collaborated with marketing and sales teams to develop go-to-market strategies for new feature rollouts, contributing to a 30% boost in upsell conversions.

*Associate Product Specialist | AgileApps Inc. | Mountain View, CA*

August 2019 – May 2022

- Assisted in coordinating product feature development for an AI-powered task automation platform used by enterprise clients across finance and healthcare.

- Created detailed user stories and acceptance criteria, enabling developers to deliver high-quality features aligned with customer needs.

- Produced quarterly competitive analysis reports, influencing feature prioritization and positioning strategies.

- Facilitated stakeholder demos and feedback sessions, refining the product backlog accordingly.

*Product Intern | InnovateLabs | Berkeley, CA*

Summer 2018

- Conducted usability testing and documented user workflows for a B2B SaaS analytics tool.

- Designed wireframes for upcoming dashboard enhancements, receiving positive feedback from senior designers.

- Supported data collection efforts to inform product decision making, gaining foundational skills in SQL and analytics tools.

**Bachelor of Science in Human-Computer Interaction**

University of California, Berkeley | Graduated: 2019

- Certified Scrum Product Owner (CSPO) | Scrum Alliance | 2023

- Data Analytics for Product Managers | Coursera | 2022

Customer Feedback Portal Enhancement (2024)

Led a mini-project to redesign the customer feedback portal, integrating real-time data visualization. The project improved customer response rates by 40% and provided actionable insights for the product team.

AI Feature Pilot for CloudSync | 2023

Collaborated with data science teams to prototype an AI-powered recommendation engine within CloudSync. The pilot successfully increased user engagement metrics by 20%, laying groundwork for full-feature deployment.

- Jira, Confluence, Trello

- Figma, Sketch, Adobe XD

- Mixpanel, Amplitude, Google Analytics

- SQL, REST APIs, Postman

- Slack, Zoom, Microsoft Office Suite

- English (Native)

- Spanish (Conversational)