B2B Operations Manager
Professional ATS-optimized resume template for B2b Operations Manager positions
Professional Title
Email: johnd.smith@email.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/johndsmith | Location: New York, NY
PROFESSIONAL SUMMARY
Dynamic B2B Operations Manager with over 8 years of experience streamlining enterprise supply chains and fostering strategic partnerships in fast-paced technology sectors. Adept at leading cross-functional teams, optimizing operational workflows, and implementing data-driven solutions that boost efficiency and revenue. Proven track record of managing complex vendor relationships, deploying scalable CRM & ERP integrations, and driving continuous process improvement aligned with organizational objectives. Passionate about leveraging emerging AI-powered tools and analytics to enhance decision-making and customer satisfaction.
EDUCATION
**Bachelor of Science in Business Administration**
University of Illinois, Urbana-Champaign
Graduated: 2015
CERTIFICATIONS
- Certified Supply Chain Professional (CSCP) – APICS, 2021
- Certified Operations Manager (COM) – American Management Association, 2019
- AI & Data Analytics for Business Leaders – Coursera (Online), 2023
TOOLS & TECHNOLOGIES
- ERP: SAP S/4HANA, Oracle NetSuite
- CRM: Salesforce, HubSpot
- Data Analytics: Power BI, Tableau, SQL
- Project Management: Jira, Asana, MS Project
- AI & Automation Tools: UiPath, conversational AI platforms
LANGUAGES
- English (Native)
- Spanish (Proficient)
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