Business Analyst Resume Example
Professional ATS-optimized resume template for Business Analyst positions
John Doe
Senior Business Analyst | TechNova Solutions | New York, NY | June 2022 – Present
Email: example@email.com | Phone: (123) 456-7890
PROFESSIONAL SUMMARY
Dynamic Senior Business Analyst specializing in bridging gap between technical teams and business units for scalable technology solutions. Proven expertise in process improvement, data analysis, and stakeholder management. Skilled in implementing Agile methodologies, managing cross-functional teams, and utilizing cutting-edge tools to deliver actionable insights. Adept at translating complex data into strategic recommendations that enhance operational efficiency and drive revenue growth.
SKILLS
Hard Skills
- Business Process Modeling (BPMN, UML)
- Data Analysis & Visualization (Power BI, Tableau, SQL)
- Requirements Gathering & Documentation
- Advanced Excel & VBA Automation
- Agile & Scrum Frameworks
- Data Warehousing & ETL Processes
- CRM & ERP Systems (Salesforce, SAP)
- Financial & Market Analysis
Soft Skills
- Stakeholder Engagement
- Strategic Thinking
- Problem Solving & Critical Thinking
- Excellent Communication & Presentation
- Change Management
- Cross-functional Collaboration
- Adaptability & Learning Agility
WORK EXPERIENCE
- Led end-to-end implementation of a marketing analytics dashboard using Power BI, reducing reporting time by 40%, and enhancing campaign ROI measurement.
- Collaborated with cross-functional teams to streamline the client onboarding process, decreasing cycle time by 25%.
- Facilitated Agile ceremonies, backlog grooming, and sprint planning, resulting in 15% faster delivery of key project milestones.
- Conducted detailed gap analysis and developed strategic roadmaps that influenced product development priorities.
*Business Analyst | FinSecure Bank | New York, NY | August 2018 – May 2022*
- Analyzed operational workflows and designed process improvements that cut transaction processing time by 20%, improving customer satisfaction.
- Managed requirements gathering for a new CRM integration, ensuring alignment with compliance and security standards.
- Developed detailed reports and dashboards using Tableau, supporting senior leadership in making informed loan and credit decisions.
- Supported Regulatory Compliance audits by preparing data reconciliation reports and documentation.
*Junior Business Analyst | Innovatech Corp | Jersey City, NJ | July 2016 – July 2018*
- Supported data collection and analysis for product development projects, leading to a 12% increase in market share.
- Assisted senior analysts with process mapping and documentation, ensuring clarity and traceability in project phases.
- Contributed to the deployment of a new ERP module, providing user training and resolving post-launch issues.
EDUCATION
**Bachelor of Science in Business Administration**
New York University, New York, NY
Graduated: May 2016
CERTIFICATIONS
- Certified Business Analysis Professional (CBAP) | IIBA | 2023
- Scrum Master Certification (CSM) | Scrum Alliance | 2022
- Data Analysis with Python & SQL | Coursera | 2024
PROJECTS
Customer Insights Platform Development
- Led the development of an integrated customer insights platform leveraging machine learning models to segment clients for targeted marketing campaigns, increasing upsell rates by 18%.
Process Automation Initiative
- Designed automation workflows in RPA tools (UiPath, Automation Anywhere) for routine data entry tasks, saving 300+ man-hours per month, and reducing errors.
TOOLS & TECHNOLOGIES
- Power BI, Tableau, Excel VBA, SQL Server, Python (data analysis), RPA tools (UiPath, Automation Anywhere)
- Jira, Confluence, Slack, SharePoint
- CRM: Salesforce, HubSpot; ERP: SAP, Oracle
LANGUAGES
- English (Native)
- Spanish (Professional Working Proficiency)
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