Business Coordinator

**Hard Skills**

- Process Improvement & Workflow Optimization

- Project Management & Coordination

- Data Analysis & Reporting (Excel, Tableau)

- Enterprise Resource Planning (ERP) tools (SAP, Oracle)

- Contract & Vendor Management

- Digital Collaboration Platforms (Asana, Slack, Microsoft Teams)

- Budgeting & Expense Tracking

**Soft Skills**

- Strong Communication & Interpersonal Skills

- Problem-Solving & Critical Thinking

- Time Management & Multitasking

- Adaptability in Fast-Paced Environments

- Stakeholder Engagement & Negotiation

- Leadership & Team Collaboration

*Senior Business Coordinator*

ABC Technologies, New York, NY

June 2022 – Present

- Led cross-departmental projects to optimize operational workflows, reducing processing time by 15% through automation and process reengineering.

- Managed vendor relationships, negotiated contracts, and coordinated logistics for corporate events and trainings, saving 8% annually on procurement costs.

- Developed comprehensive dashboards using Tableau that provided executive leadership with real-time KPI insights, resulting in more informed decision-making.

- Facilitated onboarding and training of new team members, improving departmental productivity by establishing standardized onboarding protocols.

*Business Coordinator*

Innovate Solutions Inc., Jersey City, NJ

August 2018 – May 2022

- Supported daily office operations, including scheduling, resource allocation, and communications, ensuring seamless executive functioning.

- Spearheaded the implementation of a new project management tool (Asana), increasing task visibility and team accountability.

- Coordinated quarterly stakeholder meetings, preparing agendas, minute-taking, and follow-up action plans to ensure alignment on strategic goals.

- Monitored project budgets and prepared financial reports, contributing to a 10% reduction in operational expenses year-over-year.

*Administrative Assistant & Junior Coordinator*

Global Business Partners, Newark, NJ

June 2016 – July 2018

- Assisted senior coordinators in managing multiple client accounts, scheduling, and documentation, ensuring accuracy and compliance.

- Supported the deployment of a company-wide CRM system, providing training sessions that resulted in high adoption and increased client engagement.

- Handled vendor inquiries and processed invoices, maintaining a streamlined accounts payable process.

**Bachelor of Business Administration**

*University of New York, NY*

*2012 – 2016*

- Certified Administrative Professional (CAP) – 2023

- Project Management Professional (PMP) – 2021

- Lean Six Sigma Green Belt – 2022

Office Workflow Digital Transformation

- Led a cross-functional team to digitalize manual approval processes, reducing turnaround time from 48 hours to 8 hours.

- Implemented automated workflows using Microsoft Power Automate, resulting in decreased errors and increased employee productivity.

Vendor Relationship Optimization Initiative

- Developed a centralized vendor management database, improving communication pipelines and reducing procurement cycle time by 20%.

- Conducted quarterly vendor performance reviews, strengthening partnerships and negotiating better terms.

- English (Native)

- Spanish (Fluent)