Catering Manager

*Senior Catering Manager*

Elite Events & Catering, New York, NY

June 2022 – Present

- Led a team of 25 staff members to execute over 150 high-profile events annually, ranging from corporate galas to private weddings.

- Increased revenue by 20% year-over-year through targeted marketing campaigns and expanding service offerings into eco-conscious catering.

- Developed bespoke menus tailored to diverse dietary preferences, leveraging local organic ingredients, reducing waste by 15%.

- Implemented new inventory management system, reducing procurement costs by 12% and streamlining order tracking.

- Fostered strategic partnerships with vendors, securing premium ingredients at favorable rates, ensuring consistent quality.

*Catering Operations Supervisor*

Gourmet Hospitality Group, Brooklyn, NY

April 2017 – May 2022

- Coordinated logistical planning for corporate conferences and luxury events, managing all aspects from menu design to set-up.

- Trained and mentored a team of 15 catering staff, improving service consistency and customer satisfaction scores by 18%.

- Managed budgets averaging $500K per quarter, optimizing staffing levels and resource allocation to maximize profit margins.

- Led digital transformation by integrating an advanced POS system, improving order accuracy and real-time reporting.

*Event Coordinator & Lead Caterer*

Fine Affairs Catering, Jersey City, NJ

January 2014 – March 2017

- Designed and executed bespoke menu options for upscale private clients, receiving commendations for creativity and presentation.

- Managed client consultations, ensuring clear communication of expectations, resulting in a 95% client retention rate.

- Coordinated on-site event logistics, liaising with venues, vendors, and clients to ensure seamless execution.

**Bachelor of Science in Hospitality Management**

*New York University, New York, NY*

*2010 – 2014*

- Certified Catering Professional (CCP) — National Association of Catering & Events (NACE), 2021

- ServSafe Food Protection Manager Certification, 2020

- Sustainability in Hospitality Certification — Green Hotels Global, 2023

- **Sustainable Catering Initiative:** Led a corporate program that reduced single-use plastics across all events, saving approximately 5,000 pounds of waste annually.

- **Digital Menu & Ordering Platform:** Collaborated with IT vendors to develop a mobile ordering app for clients, increasing order accuracy and client engagement by 30%.

- **Vendor Partnership Program:** Established exclusive sourcing agreements with local farms, guaranteeing organic produce supply and improving menu freshness.

- TARSYS Catering Management Software

- CATEREA Event Planning Suite

- Microsoft Office Suite & Google Workspace

- POS Systems: Square POS, Toast POS

- Inventory Management: BlueCart, MarketMan

- English (Native)

- Spanish (Fluent)