E Commerce Product Designer

Hard Skills

- UX/UI Design & Wireframing

- User Journey Mapping

- Interaction & Visual Design

- Prototyping & User Testing

- Responsive & Mobile-First Design

- Adobe Creative Suite, Figma, Sketch

- Illustrating with After Effects & Principle

- Design Systems & Style Guides

- Data-Driven Design Optimization

- Familiarity with Front-End Technologies (HTML/CSS/JS)

Soft Skills

- Empathetic User Advocacy

- Creative Problem Solving

- Agile Methodologies

- Cross-Functional Collaboration

- Communication & Stakeholder Management

- Adaptability in Fast-Paced Environments

*Senior E-commerce Product Designer*

**ShopSphere Inc.**, San Francisco, CA

June 2022 – Present

- Led the redesign of the flagship mobile app, increasing checkout conversion rates by 18% through streamlined product discovery and simplified checkout flows.

- Collaborated with data analysts to implement A/B testing, resulting in iterative improvements that boosted average session duration by 22%.

- Developed a scalable design system that reduced onboarding time for new team members and ensured brand consistency across platforms.

- Integrated AR features that allowed customers to visualize products in their environment, leading to a 12% uplift in engagement metrics.

*UX/UI Designer*

**QuickCart Online**, New York, NY

August 2018 – May 2022

- Designed a personalized product recommendation engine interface, improving cross-selling sales by 25%.

- Facilitated user research sessions and translated insights into design prototypes, reducing user frustration scores by 15%.

- Worked closely with engineering teams to implement responsive layouts and micro-interactions supporting a 30% growth in mobile shopping.

- Managed multiple project stakeholders to ensure designs aligned with business goals and user needs.

**Bachelor of Arts in Graphic Design**

New York State University, New York, NY

Graduated: 2014

- Adobe Certified Expert (ACE) in Adobe XD, 2021

- Nielsen Norman Group – UX Certification, 2023

- Google UX Design Professional Certificate, 2024

Virtual Fitting Room Experience

- Developed an AR-powered virtual fitting room for a mid-size fashion retailer, reducing return rates by 8% and increasing online conversions.

- Conducted user testing and iterative refinements, aligning visual design with customer preferences.

Personalized Shopping Assistant Chatbot

- Partnered with AI developers to design a chatbot interface that offers tailored product suggestions, leading to a 20% lift in customer satisfaction scores.

- English (Fluent)

- Spanish (Professional Working Proficiency)