- **Data Analysis & Visualization:** SQL, Tableau, Power BI, Educational Data Mining

- **Learning Technologies:** LMS (Canvas, Moodle, Blackboard), SCORM, xAPI, EdTech Integration

- **Requirements Gathering:** Usability Testing, Stakeholder Interviews, Agile Methodology

- **Project Management:** Jira, Confluence, Scrum, Kanban

- **Educational Frameworks:** ADDIE, SAM, Universal Design for Learning (UDL)

- **Soft Skills:** Critical Thinking, Cross-functional Collaboration, Communication, Adaptability

EdTech Solutions Inc. | San Francisco, CA

**Senior Education Business Analyst** | March 2022 – Present

- Led strategic analysis for a new LMS integration overhaul, resulting in a 30% increase in platform adoption and a 15% improvement in student engagement scores.

- Collaborated with product teams to incorporate adaptive learning features driven by data insights, enhancing personalized pathways for over 50,000 users.

- Developed comprehensive dashboards and reports that tracked module completion, user activity, and retention, enabling executive leadership to make informed decisions.

- Facilitated workshops with educators to tailor platform functionalities aligned with pedagogical best practices and accessibility standards.

LearnTech Innovators | New York, NY

**Education Business Analyst** | June 2018 – February 2022

- Conducted stakeholder analysis and gathered requirements to customize course management features, resulting in a 20% reduction in support tickets.

- Managed end-to-end testing of SCORM-compliant courses, ensuring compatibility across multiple LMS environments.

- Implemented data validation protocols that improved accuracy of student performance reporting by 25%.

- Supported rollout of a data-driven analytics platform that provided real-time insights for educators, significantly improving intervention strategies.

Edurev Digital | Remote

**Junior Business Analyst** | Jan 2016 – May 2018

- Assisted in the deployment of mobile-friendly edTech platforms, increasing mobile engagement by 40%.

- Conducted user surveys and usability testing to refine interfaces for diverse learner demographics.

- Prepared project documentation and led follow-up sessions to ensure feature adoption among end-users and internal teams.

University of California, Berkeley | 2012 – 2016

- Certified Business Analysis Professional (CBAP) | 2021

- Certified Scrum Product Owner (CSPO) | 2023

- Advanced Data Analytics for Education | EdTech Institute | 2024

- **Adaptive Learning Platform Implementation:** Spearheaded the integration of an AI-powered software that customized STEM courses for K-12 students, resulting in measurable improvements in engagement and knowledge retention.

- **Learning Analytics Dashboard Development:** Collaborated with data scientists to build a comprehensive dashboard for real-time analysis of student engagement, leading to data-informed curriculum adjustments.

- **Accessibility Enhancement Initiative:** Led a cross-functional team to overhaul an existing LMS interface, incorporating UDL principles and achieving WCAG 2.1 compliance.

- **Analytics & Visualization:** Tableau, Power BI, SQL, R

- **Educational Technologies:** Canvas, Moodle, Blackboard, SCORM, xAPI, Atutor

- **Project & Collaboration:** Jira, Confluence, Slack, Microsoft Teams

- **Development & APIs:** REST, JSON, Python (basic scripting for automation)

- English (Native)

- Spanish (Fluent)