Edtech Operations Manager Resume Example
Professional ATS-optimized resume template for Edtech Operations Manager positions
Jane Doe
EdTech Operations Manager
Email: jane.doe@email.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/janedoe | Location: San Francisco, CA
PROFESSIONAL SUMMARY
Results-driven EdTech Operations Manager with over 8 years of experience leading scalable online learning platforms, optimizing operational workflows, and fostering innovative educational solutions. Expert in cross-functional team leadership, data-driven decision making, and integrating emerging technologies such as AI and adaptive learning to enhance user engagement and learning outcomes. Adept at managing large-scale projects, vendor partnerships, and implementing policies that support strategic growth aligned with organizational goals in fast-paced, technology-driven environments.
WORK EXPERIENCE
*Senior EdTech Operations Manager*
*EduInnovate Solutions, San Francisco, CA*
June 2021 – Present
- Spearheaded the overhaul of the LMS ecosystem, integrating AI-driven analytics which improved course completion rates by 15% YOY.
- Led a team of 12 in designing and deploying adaptive learning modules, resulting in a 20% increase in learner engagement across 30 enterprise clients.
- Collaborated with product teams to develop a new API framework, reducing content integration time by 30%.
- Managed vendor relationships, negotiating contracts that saved the organization 10% annually on platform licensing.
- Implemented data governance policies that improved data privacy compliance by 25% in accordance with evolving regulations.
*EdTech Operations Lead*
*LearnSphere Inc., New York, NY*
August 2017 – May 2021
- Coordinated cross-departmental efforts to scale up the online learning platform from 50K to 200K active users within three years.
- Developed operational dashboards utilizing Power BI to monitor course performance and user feedback, driving strategic improvements.
- Facilitated training sessions on new platform features, increasing user adoption rates by 40%.
- Managed content curation for new product launches, ensuring alignment with pedagogical standards and learner needs.
- Streamlined onboarding processes through automation, reducing setup time for new courses by 25%.
*EdTech Coordinator*
*BrightFuture Learning, Chicago, IL*
June 2014 – July 2017
- Supported the deployment of LMS modules across K-12 districts, handling technical troubleshooting and user support.
- Assisted with integrating AR/VR components into coursework, enhancing hands-on learning experiences for underserved communities.
- Conducted user training workshops, increasing educator confidence and platform utilization.
- Contributed to the development of a digital content library, curating over 1,000 resources aligned with Common Core standards.
EDUCATION
**Master of Education (M.Ed.) in Educational Technology**
University of Illinois Urbana-Champaign — 2014
**Bachelor of Arts in Computer Science**
University of California, Berkeley — 2012
CERTIFICATIONS
- Certified Educational Technology Leader (CETL) — 2023
- Advanced Project Management (PMP) Certification — 2022
- Data Analytics for Education (edX) — 2021
PROJECTS
- **AI-Powered Personalized Learning System**: Led the deployment of an adaptive learning platform utilizing machine learning algorithms to tailor content and assessments, increasing learner retention by 18%.
- **SCORM & xAPI Compliance Enhancement**: Directed efforts to ensure seamless content interoperability across multiple LMS, simplifying content sharing and compliance reporting.
- **Virtual Classroom Expansion**: Managed a pilot program integrating VR tools into remote classes, resulting in improved student engagement metrics and instructor feedback.
TOOLS & TECHNOLOGIES
- Learning Management Systems: Canvas, Moodle, Brightspace
- Data Visualization & Analytics: Power BI, Tableau
- Automation & Workflow Tools: Zapier, Power Automate
- Content Authoring: Articulate Storyline, Adobe Captivate
- Cloud Platforms: AWS, Azure
- Programming & Scripting: Python, JavaScript (basic)
LANGUAGES
- English (Native)
- Spanish (Fluent)
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