Export Coordinator

**Hard Skills:**

- Export Documentation & Compliance (EEI, ITAR, Incoterms)

- Customs Clearance & Regulatory Adherence

- Freight & Carrier Negotiation

- Supply Chain Optimization

- ERP & TMS Systems (SAP, Oracle, TrueCommerce)

- Data Analysis & Reporting (Excel, Power BI)

- Cargo Insurance & Risk Management

- International Trade Policies

**Soft Skills:**

- Strong Communication & Negotiation

- Problem-Solving & Critical Thinking

- Cross-Cultural Collaboration

- Time Management & Multitasking

- Adaptability to Regulatory Changes

- Customer-Centric Approach

*Senior Export Coordinator*

*Global Trade Logistics Inc., New York, NY*

June 2022 – Present

- Managed end-to-end export processes for ISO-certified clients across North America, Europe, and Asia, ensuring compliance with U.S. export regulations and international standards.

- Negotiated freight contracts that reduced shipping costs by 12% annually while maintaining service quality.

- Implemented a digital tracking system integrating with customs platforms, decreasing clearance delays by 30%.

- Led a team of 4 coordinators, developing training programs on export compliance and documentation best practices.

- Collaborated with IT to develop dashboards analyzing shipment data, leading to more informed decision-making.

*Export Coordinator*

*Pacific Export Solutions, Los Angeles, CA*

August 2018 – May 2022

- Coordinated with international clients, freight forwarders, and customs brokers to facilitate over 200 shipments monthly, ensuring on-time delivery.

- Prepared export documentation, including commercial invoices, bills of lading, and export licenses, flawlessly adhering to strict deadlines.

- Monitored and managed supply chain disruptions, proactively resolving issues related to vessel schedule changes and customs holds.

- Conducted compliance audits resulting in zero shipment violations during audits for 3 consecutive years.

- Developed a comprehensive training manual on export procedures, adopted company-wide training standards.

*Export Associate*

*TechGlobal Distributors, San Francisco, CA*

June 2016 – July 2018

- Supported senior coordinators in handling shipment documentation and tracking for electronics exports.

- Maintained and updated exporter/importer records, ensuring data accuracy in ERP systems.

- Assisted in resolving customs discrepancies, reducing export delays by 15%.

- Liaised with vendors and freight carriers, scheduling pickups and deliveries on tight schedules.

**Bachelor of Science in International Business**

University of California, Berkeley, CA

*Graduated May 2016*

- Certified Export Specialist (CES) – International Trade Certification, 2022

- OSHA Forklift Certification, 2021

- Supply Chain Professional Certification (CSCP) – APICS, 2023

**Implementation of Digital Export Tracking System**

Led a cross-functional team to create a real-time export shipment tracking dashboard, integrating TMS and customs data, resulting in improved visibility and a 25% reduction in clearance delays.

**Trade Compliance Audit Program**

Developed and executed an internal audit process for export compliance, identifying gaps and training staff, culminating in a 100% audit accuracy score over 3 years.

- English (Native)

- Spanish (Fluent)

- Mandarin (Intermediate)

*References available upon request.*