Front Desk Manager
Professional ATS-optimized resume template for Front Desk Manager positions
Professional Title
Email: johndoe@email.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/johndoe | Location: New York, NY
PROFESSIONAL SUMMARY
Dynamic and detail-oriented Front Desk Manager with over 8 years of experience in hospitality and corporate settings. Proven expertise in delivering exceptional guest services, managing front desk operations, and leading teams to enhance customer satisfaction. Adept at leveraging technology for efficient check-in/out processes, and skilled in conflict resolution, staff training, and administrative oversight. Committed to creating welcoming atmospheres that promote customer loyalty and operational excellence.
EDUCATION
**Bachelor of Arts in Hospitality Management**
State University of New York, Albany, NY
Graduated: May 2015
CERTIFICATIONS
- Certified Hospitality Supervisor (CHS) – American Hotel & Lodging Educational Institute, 2023
- CPR & First Aid Certified – American Red Cross, 2024
- Customer Service Excellence Certification – LinkedIn Learning, 2022
LANGUAGES
- English (Native)
- Spanish (Fluent)
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