Hard Skills

- Social media strategy & management (Twitch, Discord, Twitter, TikTok, YouTube)

- Content creation & multimedia editing (Adobe Creative Suite, Canva)

- Data analytics & insights (Google Analytics, Sprout Social, Brandwatch)

- Community growth & moderation

- Influencer outreach & partnership management

- Campaign planning & performance measurement

- SEO optimization for gaming content

- Gamification and engagement tactics

Soft Skills

- Creative storytelling

- Cross-functional collaboration

- Crisis communication

- Trend anticipation and adaptability

- Strategic thinking

- Strong written and verbal communication

- Multilingual engagement (English, Spanish, Japanese)

*Lead Gaming Community Strategist*

**EpicQuest Gaming**, San Francisco, CA

June 2022 – Present

- Developed and executed social media campaigns that increased follower engagement by 45% over 12 months.

- Managed a team of 4 content creators, streamers, and moderators to foster a positive gaming environment.

- Launched weekly themed live streams and Q&A sessions, driving real-time viewership growth of 60%.

- Collaborated with game developers to create in-game event promotions, resulting in a 25% uplift in event participation.

- Analyzed platform analytics to refine targeting, achieving a 70% growth rate in Discord community membership.

*Social Media & Community Manager*

**NextLevel Esports**, Los Angeles, CA

May 2018 – May 2022

- Orchestrated social media presence across Twitter, TikTok, and YouTube, amplifying brand awareness among a global gaming audience.

- Created short-form content highlighting player highlights, game updates, and behind-the-scenes footage, gaining a subscriber base increase of 80K.

- Played a key role in launching a Twitch channel that reached 100K followers within the first year.

- Developed influencer partnerships resulting in collaborative streams that boosted league participation by 30%.

- Led community moderation efforts, maintaining a respectful environment and reducing toxic comments by 50%.

*Community Coordinator*

**GameSphere Studios**, Seattle, WA

January 2016 – April 2018

- Managed online forums and social channels, increasing active user engagement.

- Facilitated feedback collection from players to inform future game updates.

- Coordinated in-game events and giveaways to enhance user experience.

- Organized live viewing parties for major eSports tournaments, attracting over 10,000 viewers.

**Bachelor of Arts in Digital Media & Communication**

University of California, Los Angeles (UCLA)

Graduated: 2015

- Hootsuite Social Marketing Certification, 2023

- Certified Social Media Strategist (CSS), 2022

- Google Analytics Certified, 2022

- Twitch Certified Content Creator, 2023

- **"Gamers Unite" Campaign** (2024): Led a nationwide social media drive for a new MMORPG launch, generating over 300 million impressions and securing a top trending spot on TikTok and Twitter.

- **In-Game Event Promotion for "Legends of Valor"** (2023): Coordinated cross-platform marketing that resulted in a 1.5x increase in daily active players during the event period.

- **Streamer Collaboration Series** (2022): Developed a recurring influencer streaming program that increased brand engagement and created viral content, with streams exceeding 100K concurrent viewers.

- Sprout Social, Hootsuite, Buffer

- Adobe Photoshop, Premiere Pro, Canva

- OBS Studio, Streamlabs

- Google Analytics, Brandwatch, Talkwalker

- Slack, Asana, Monday.com

- English (Native)

- Spanish (Fluent)

- Japanese (Conversational)