Healthcare Project Manager

*Senior Healthcare Project Manager*

*MediHealth Solutions, New York, NY*

June 2022 – Present

- Led a team of 12 in deploying a new integrated EHR system across 15 clinics, improving documentation accuracy by 25% and reducing administrative overhead.

- Managed dual project portfolios valued at over $4M, ensuring timely delivery within scope and budget, while aligning with strategic healthcare objectives.

- Partnered with clinical staff and IT teams to develop workflows that enhanced patient throughput by 20%, minimizing wait times.

- Spearheaded a patient safety initiative reducing medication errors by 18%, leveraging data analytics to identify risk areas.

*Healthcare Project Coordinator*

*CityCare Hospital, Brooklyn, NY*

August 2017 – May 2022

- Coordinated cross-departmental efforts for the hospital’s transition to a new digital documentation system, training over 200 staff members.

- Improved patient admission procedures, decreasing processing times by 15%, through process redesign and staff training.

- Contributed to hospital accreditation readiness, ensuring compliance with CMS standards and preparing documentation, resulting in continued accreditation.

- Managed vendor relationships for medical equipment upgrades, negotiating contracts and ensuring seamless integration.

*Healthcare Implementation Analyst*

*HealthTech Innovators, Jersey City, NJ*

January 2014 – July 2017

- Analyzed existing workflows to facilitate the transition to cloud-based healthcare platforms, reducing IT costs by 12%.

- Supported clinicians during rollouts of mobile health applications, achieving a 95% adoption rate within 3 months.

- Developed dashboards and reports for senior management, highlighting KPIs related to patient satisfaction and operational efficiency.

**Bachelor of Science in Healthcare Administration**

New York University, New York, NY

Graduated: 2013

- **PMP (Project Management Professional)** – PMI, 2018

- **Certified Professional in Healthcare Quality (CPHQ)** – 2020

- **Lean Six Sigma Green Belt** – 2021

- **Digital Transformation Initiative (2023)**: Led hospital-wide adoption of AI-powered scheduling systems to reduce patient wait times and optimize staff deployment.

- **COVID-19 Response Program (2020)**: Coordinated the rapid deployment of telehealth services, increasing patient access by 40% amidst pandemic restrictions.

- **Patient Portal Enhancement (2022)**: Managed development of a user-friendly portal that improved patient engagement scores by 15%.

- **Project Management:** MS Project, Jira, Trello, Asana

- **Healthcare Systems:** Epic, Cerner, Meditech

- **Data Analytics:** Power BI, Tableau, SQL

- **Communication & Collaboration:** Microsoft Teams, Slack, Zoom

- English (Native)

- Spanish (Professional Working Proficiency)