Media Operations Manager Resume Example
Professional ATS-optimized resume template for Media Operations Manager positions
Jane Doe
Media Operations Manager
Email: jane.doe@email.com | Phone: (555) 123-4567 | LinkedIn: linkedin.com/in/janedoe | Location: New York, NY
PROFESSIONAL SUMMARY
Dynamic Media Operations Manager with over 8 years of experience orchestrating high-volume media workflows, optimizing distribution pipelines, and leading cross-functional teams in fast-paced digital environments. Adept at leveraging automation tools, analytics, and emerging technologies to streamline content delivery, enhance viewer engagement, and ensure seamless multi-platform broadcasting. Proven expertise in developing scalable media solutions aligned with organizational goals, with a keen eye for detail and a passion for innovation.
SKILLS
Hard Skills
- Media Workflow Optimization
- Broadcast & Streaming Operations
- Content Management Systems (CMS)
- Media Asset Management (MAM)
- Cloud-based Media Platforms (AWS Elemental, Azure Media Services)
- Data Analytics & Visualization
- Automation & Scripting (Python, Bash)
- Video Encoding & Compression Standards (H.264, H.265)
- Compliance & Quality Assurance
- Stakeholder Collaboration
Soft Skills
- Project Management & Leadership
- Strategic Planning
- Problem-Solving & Critical Thinking
- Cross-team Communication
- Agile Methodologies
- Vendor & Stakeholder Relations
- Adaptability in Rapid Tech Evolutions
- Customer-focused Approach
WORK EXPERIENCE
*Senior Media Operations Manager*
**Global Streaming Inc.**, New York, NY
June 2021 – Present
- Led the overhaul of the content ingestion and distribution pipeline, reducing latency by 25% and enabling real-time analytics.
- Managed a team of 12 media specialists, coordinating cross-departmental efforts to launch three major concurrent streaming events with zero downtime.
- Implemented automation workflows using Python and API integrations, decreasing manual processing time by 40%.
- Partnered with content creators and tech teams to deploy a new DRM system ensuring compliance with international broadcasting standards.
- Monitored platform performance metrics, proactively resolving issues to meet SLAs and improve customer satisfaction scores by 15%.
Media Operations Supervisor
**MediaTech Solutions**, San Francisco, CA
May 2017 – May 2021
- Directed daily media ingest and distribution processes for a national digital broadcaster serving over 10 million viewers.
- Facilitated the migration to a cloud-based asset management system, increasing operational efficiency and enabling remote team collaboration.
- Developed training modules for upcoming team members on new encoding standards and digital rights management tools.
- Collaborated with IT to troubleshoot and resolve pipeline bottlenecks, decreasing incident response times by 30%.
- Led project to integrate AI-driven content tagging, improving searchability and content recommendation systems.
*Media Coordinator*
**Broadcast Media Corp.**, Chicago, IL
August 2014 – April 2017
- Coordinated daily media file transfers, archive management, and quality checks for regional broadcasts.
- Supported live event broadcasting, ensuring flawless transmission logistics and on-site technical support.
- Maintained detailed documentation for licensing, compliance, and technical standards, reducing audit issues.
EDUCATION
**Bachelor of Arts in Media & Communications**
University of California, Berkeley, CA
*2010 – 2014*
CERTIFICATIONS
- Certified Broadcast Networking Technologist (CBNT) – Society of Broadcast Engineers
- AWS Certified Solutions Architect – Amazon Web Services
- Digital Content Management & Distribution Certification – IAB Tech Lab
PROJECTS
- **Global Content Delivery Optimization:** Led a project integrating cloud CDN solutions which increased global streaming performance and reduced buffering issues by 35%.
- **Automated Metadata Tagging System:** Developed an AI-powered system to automate metadata tagging, speeding up content retrieval and enhancing personalization features.
- **Live Event Workflow Automation:** Designed end-to-end automation for live event workflows, decreasing deployment times and minimizing human error during critical broadcasts.
LANGUAGES
- English (Native)
- Spanish (Professional Working Proficiency)
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