Retail Technical Product Manager Resume Example
Professional ATS-optimized resume template for Retail Technical Product Manager positions
John A. Smith
Retail Technical Product Manager
Email: john.smith@email.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/johnasmith | Location: New York, NY
PROFESSIONAL SUMMARY
Innovative Retail Technical Product Manager with over 8 years of experience leading cross-functional teams to develop and deploy scalable technology solutions that enhance customer experience and operational efficiency. Adept at translating retail business needs into technically sound product roadmaps, leveraging data-driven insights, and implementing cutting-edge solutions such as AI-powered personalization, IoT inventory management, and mobile-first shopping platforms. Proven track record of driving revenue growth, reducing costs, and fostering agile product cultures within fast-paced retail environments.
SKILLS
Hard Skills
- Product Lifecycle Management (PLM)
- Data analytics & Business Intelligence (Tableau, Power BI)
- AI & Machine Learning integrations
- IoT inventory management systems
- API development & Integration
- Cloud platforms: AWS, Azure
- Agile & Scrum methodologies
- UX/UI best practices
Soft Skills
- Cross-functional team leadership
- Strategic planning & stakeholder management
- Customer-centric design thinking
- Problem-solving & critical thinking
- Data-driven decision making
- Change management
WORK EXPERIENCE
*Senior Product Manager – Retail Technology*
*XYZ Retail Chains, New York, NY*
June 2021 – Present
- Led the development and launch of a AI-driven personalization engine that increased online conversion rates by 15% and mobile app engagement by 20%.
- Managed a team of 12 engineers, data scientists, and user experience designers to deliver scalable point-of-sale (POS) integrations with cloud-based inventory solutions, reducing stock discrepancies by 25%.
- Collaborated with marketing and merchandising teams to roll out a loyalty app feature utilizing biometric authentication and instant couponing, resulting in a 10% boost in repeat customers.
- Instituted an agile roadmap process, decreasing time-to-market for new features by 30%.
*Technical Product Manager – Omnichannel Retail Solutions*
*ABC E-Commerce & Brick-and-Mortar, San Francisco, CA*
March 2018 – May 2021
- Spearheaded the integration of IoT sensors and RFID technologies for real-time inventory tracking across 50 store locations, reducing stockouts and overstock by 18%.
- Developed a mobile-first order pickup and curbside delivery platform, increasing remote order fulfillment capacity by 40%.
- Drove the strategic adoption of machine learning models for demand forecasting, resulting in more accurate stock replenishment and a 12% decrease in obsolete inventory.
- Coordinated with IT and store operations for seamless deployment of contactless payment solutions aligned with RFID-enabled checkout systems.
*Retail Systems Analyst – Point of Sale & CRM*
*RetailCorp Inc., Chicago, IL*
January 2015 – February 2018
- Managed system upgrades and integrations for POS, CRM, and loyalty programs, facilitating a unified customer view across online and offline channels.
- Conducted user research and usability testing to optimize checkout flows, improving transaction speed by 8%.
- Supported the migration to a cloud-based customer data platform, improving data accessibility and analytics capabilities.
EDUCATION
**Bachelor of Science in Information Systems Management**
University of Illinois, Urbana-Champaign | 2010 – 2014
CERTIFICATIONS
- Certified Scrum Product Owner (CSPO) – 2019
- AWS Certified Solutions Architect – Associate, 2022
- AI & Data Science in Retail Certification – DataCamp, 2024
PROJECTS
Personalized Shopping Assistant
- Developed an AI-powered chatbot integrated into the mobile app that offers tailored product recommendations based on browsing history, purchase patterns, and AI-driven insights, increasing add-on sales by 22%.
IoT-Enabled Inventory Dashboard
- Created a real-time dashboard utilizing IoT sensor data and AWS IoT Core to monitor and manage stock levels across multiple locations, reducing manual inventory checks by 35%.
LANGUAGES
- English (Native)
- Spanish (Fluent)
Build Resume for Free
Create your own ATS-optimized resume using our AI-powered builder. Get 3x more interviews with professionally designed templates.