Saas Social Media Manager Resume Example
Professional ATS-optimized resume template for Saas Social Media Manager positions
John Doe
Senior Social Media Manager | TechFlow SaaS | San Francisco, CA
Email: example@email.com | Phone: (123) 456-7890
PROFESSIONAL SUMMARY
Dynamic SaaS Social Media Manager with over 6 years of experience orchestrating multi-channel social media strategies for high-growth SaaS startups and established technology firms. Expert in creating compelling content, harnessing analytics to optimize engagement, and leading cross-functional teams to execute brand narratives at scale. Adept at integrating emerging platforms and automation tools to maximize ROI and foster community growth in competitive markets.
WORK EXPERIENCE
August 2022 – Present
- Led social media strategy for a SaaS platform targeting SMBs, increasing follower base by 150% and boosting engagement rates by 73% through targeted platform-specific campaigns.
- Spearheaded the launch of a multi-channel influencer program, resulting in a live webinar series that generated over 3,000 qualified leads in 6 months.
- Developed quarterly content calendars aligned with product roadmaps, user feedback, and industry trends, ensuring consistent brand voice adaptations for LinkedIn, Twitter, TikTok, and Reddit communities.
- Implemented AI-driven analytics tools, improving campaign performance insights and optimizing content based on real-time data, increasing conversion rates by 31%.
Social Media Strategist | CloudNest SaaS | New York, NY
June 2018 – July 2022
- Crafted innovative social media campaigns to support product launches, achieving a 200% increase in organic reach across platforms within the first year.
- Managed a team of three content creators and multimedia producers to deliver engaging posts, case studies, and customer success stories aligned with agile marketing goals.
- Built automated social listening dashboards using Sprout Social and Brandwatch, identifying trending customer pain points to inform product development and customer support initiatives.
- Collaborated with sales and support teams to develop social proof strategies, resulting in a 45% uptick in inbound inquiries through social channels.
*Marketing Coordinator | SaaSolutions Inc. | Boston, MA*
August 2016 – May 2018
- Supported senior team members in executing content marketing plans to grow SaaS product visibility, contributing to 50+ published articles, blog posts, and fintech integrations.
- Coordinated social media content across LinkedIn and Twitter, increasing engagement by 40% year-over-year.
- Monitored campaign metrics and presented weekly reports to stakeholders, aiding in refining messaging and target audience segmentation.
EDUCATION
**Bachelor of Science in Marketing Management**
Boston University, Boston, MA
*2012 – 2016*
CERTIFICATIONS
- HubSpot Content Marketing Certification (2024)
- Hootsuite Social Marketing Certification (2023)
- Certified Scrum Product Owner (CSPO) (2022)
- Google Analytics Certified (2022)
TOOLS & TECHNOLOGIES
- Sprout Social, Hootsuite, Buffer
- HubSpot, Marketo, Salesforce
- Canva, Adobe Creative Suite, Final Cut Pro
- Tableau, Google Data Studio
- Slack, Asana, Jira
LANGUAGES
- English (Native)
- Spanish (Conversational)
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**Note:** This resume emphasizes relevant skills, experience, and technological familiarity aligned with the future-of-work trends in SaaS and social media marketing in 2025. It includes quantifiable achievements and specific project examples to make it ATS-friendly and compelling for recruiters.
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