Sales Professional

*Senior Sales Executive*

*TechNova Solutions, New York, NY*

_August 2022 – Present_

- Managed a portfolio of enterprise clients in the finance and healthcare sectors, increasing annual revenue by 35% over two years.

- Developed tailored SaaS solutions, resulting in a 20% boost in client retention and satisfaction scores.

- Led a team of three junior sales reps, implementing training programs that improved overall team conversion rates by 15%.

- Utilized AI-enabled CRM tools to analyze sales data, identifying high-potential leads, and improving lead qualification efficiency by 25%.

- Collaborated with marketing to design targeted campaigns, leading to a 40% increase in inbound leads.

*Sales Manager*

*InnovateTech Inc., Brooklyn, NY*

_June 2018 – July 2022_

- Drove new business development in the APAC region, opening two new markets, which contributed to a 50% increase in regional revenue.

- Executed strategic account plans that expanded existing client contracts by an average of 25%.

- Conducted regular market research to inform product positioning, enhancing competitive advantage.

- Implemented Salesforce dashboards, providing real-time performance metrics to senior leadership, which improved forecasting accuracy by 20%.

- Received the ‘Top Performer of the Year’ award in 2020 and 2021 for exceeding quarterly targets consecutively.

*Business Development Associate*

*NextWave Communications, Jersey City, NJ*

_August 2015 – May 2018_

- Supported senior sales teams with lead qualification, resulting in a 15% increase in conversion rate.

- Organized client workshops and product demos, contributing to a 10% increase in close rates.

- Conducted detailed market analysis that informed regional sales strategies.

- Maintained CRM records with high accuracy, ensuring seamless pipeline tracking.

**Bachelor of Business Administration**

New York University, New York, NY

Graduated: 2015

- Certified Professional Sales Leader (CPSL), NASP, 2023

- HubSpot Sales Software Certification, 2024

- Advanced Negotiation Strategies, Coursera, 2022

- Salesforce CRM, HubSpot, Pipedrive

- LinkedIn Sales Navigator

- Microsoft Power BI & Tableau

- Slack, Zoom, Teams

- SalesLoft & Outreach.io

- English (Native)

- Mandarin Chinese (Conversational)

*References available upon request.*