Sales Supervisor

*Senior Sales Supervisor*

*Tech Solutions Inc., New York, NY*

June 2022 – Present

- Led a team of 12 sales representatives in selling enterprise SaaS products across North America, achieving 120% of annual sales target in 2023.

- Developed targeted outreach campaigns utilizing LinkedIn Sales Navigator and HubSpot, increasing lead generation by 35%.

- Implemented a data-driven sales forecasting model that improved pipeline accuracy and resource allocation.

- Conducted quarterly training workshops focused on consultative selling and digital engagement, boosting team conversion rates by 15%.

- Collaborated with the marketing team on product launches, resulting in faster market adoption and customer retention growth.

*Sales Team Lead*

*InnovateTech Corp., Brooklyn, NY*

March 2018 – May 2022

- Managed a team of 8 sales agents for B2B technology hardware and software solutions, consistently exceeding quarterly sales goals.

- Streamlined CRM processes, enhancing data accuracy and enabling personalized customer engagement, leading to a 20% increase in customer satisfaction scores.

- Negotiated and closed large deals with key accounts, contributing to a 25% revenue increase year-over-year.

- Mentored new hires, reducing onboarding time by 30% and increasing team competency levels.

- Conducted market analysis to identify new vertical segments, resulting in expansion into healthcare and education sectors.

*Sales Associate*

*BrightTech Electronics, Manhattan, NY*

January 2015 – February 2018

- Supported senior sales staff in client outreach and product demonstrations, gaining foundational expertise in client needs assessment.

- Managed inventory and display setups, enhancing in-store customer experience.

- Contributed to a team that achieved a 10% year-over-year growth in retail sales through cross-selling initiatives.

**Bachelor of Business Administration (BBA)**

New York University, New York, NY

Graduated: 2014

- Certified Sales Leadership Professional (CSLP) – Sales Management Association, 2023

- Salesforce Certified Administrator – Salesforce, 2022

- Digital Selling Certification – LinkedIn Learning, 2024

Customer Acquisition Enhancement Program

- Designed and launched a referral-based campaign leveraging LinkedIn outreach, resulting in a 40% increase in qualified leads within six months.

CRM Optimization Initiative

- Led a CRM data cleanup and automation project that reduced administrative tasks by 25%, allowing sales reps to focus more on client engagement.

- Salesforce CRM, HubSpot, LinkedIn Sales Navigator

- Microsoft Office Suite (Excel, PowerPoint, Word)

- Data Visualization Tools (Tableau, Power BI)

- Communication Platforms (Zoom, Slack)

- English (Native)

- Spanish (Fluent)