Shuttle Bus Driver
Professional ATS-optimized resume template for Shuttle Bus Driver positions
Professional Title
Email: john.smith@email.com | Phone: (555) 123-4567 | LinkedIn: linkedin.com/in/johnathansmith | Location: Los Angeles, CA
PROFESSIONAL SUMMARY
Dedicated and safety-conscious Shuttle Bus Driver with over 8 years of experience providing reliable transportation services in corporate and municipal settings. Known for punctuality, excellent customer service, and meticulous adherence to traffic laws and safety protocols. Adept at managing diverse passenger needs, operating various vehicle types, and ensuring a smooth, comfortable ride. Committed to maintaining a clean driving record and enhancing operational efficiency through proactive communication and problem-solving skills.
SKILLS
- **Hard Skills:**
- Certified in DOT and CDL with Passenger Endorsement (P)
- Vehicle maintenance pre-trip and post-trip inspections
- GPS navigation and route optimization
- Traffic and safety regulations compliance
- Emergency response and first aid certified
- **Soft Skills:**
- Punctuality and dependability
- Customer service and communication
- Problem-solving and adaptability
- Conflict resolution
- Attention to detail
WORK EXPERIENCE
*Senior Shuttle Bus Driver*
**LAX Transportation Services** — Los Angeles, CA
June 2022 – Present
- Operate shuttle services for corporate clients, airport transit, and special events, averaging 80+ trips weekly.
- Implement real-time route adjustments utilizing GPS systems to avoid delays, improving on-time performance by 7%.
- Train new drivers on safety protocols, customer service, and vehicle operation procedures.
- Conduct daily vehicle inspections, ensuring compliance with federal safety standards, resulting in zero safety violations over two years.
- Manage Passenger Assistance Program for travelers with disabilities, ensuring compliance and comfort.
Shuttle Driver
**City Transit Authority** — Los Angeles, CA
March 2017 – May 2022
- Safely transported city employees and the public across designated routes covering over 150 miles daily.
- Provided exceptional customer service, resolving passenger concerns courteously and efficiently.
- Maintained daily vehicle cleanliness and safety logs, reducing maintenance costs by identifying minor issues early.
- Assisted in implementing a new scheduling app, reducing scheduling conflicts and enhancing route efficiency.
Logistics and Delivery Driver
**QuickMove Logistics** — Santa Monica, CA
January 2014 – February 2017
- Managed timely deliveries across busy urban routes, maintaining a 98% on-time delivery rate.
- Developed knowledge of local traffic patterns to optimize routing.
- Ensured all freight was properly secured and handled safely under all conditions.
EDUCATION
**High School Diploma**
Lincoln High School — Los Angeles, CA
2009
CERTIFICATIONS
- Commercial Driver’s License (CDL) Class B with Passenger Endorsement (P)
- DOT Certified Safety & Compliance Training
- First Aid & CPR Certified
- Defensive Driving Course (2021)
PROJECTS
- **Route Efficiency Optimization Project** at LAX Transportation Services (2023)
Analyzed route data and implemented GPS-based adjustments that reduced average trip duration by 12%.
- **Passenger Experience Enhancement Initiative** (2024)
Collaborative effort to upgrade bus interiors and introduce digital feedback kiosks, resulting in a 20% increase in passenger satisfaction scores.
LANGUAGES
- English (Native)
- Spanish (Conversational)
*References available upon request.*
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