Software Engineer in Retail

**Hard Skills:**

- Cloud Platforms: AWS (S3, Lambda, DynamoDB), Azure

- Programming Languages: Java, Python, TypeScript

- Front-End Frameworks: React, Angular

- Microservices & API Design

- Database Management: PostgreSQL, MongoDB, Redis

- DevOps & CI/CD: Jenkins, GitHub Actions, Docker, Kubernetes

- Data Analytics & Visualization: Tableau, Power BI, Looker

- AI/ML Integration for Retail Insights

**Soft Skills:**

- Cross-functional Collaboration

- Agile Methodologies (Scrum, Kanban)

- Problem-Solving & Critical Thinking

- Customer-Centric Design

- Mentoring & Leadership

*Senior Software Engineer | BoxRetail Inc. — San Francisco, CA*

June 2022 – Present

- Led the development of a cloud-native inventory management system, reducing stock discrepancies by 15% through real-time tracking and predictive analytics.

- Architected a microservices-based checkout platform integrated with POS systems, resulting in a 20% faster transaction process.

- Implemented AI-driven demand forecasting models that optimized stock levels and minimized overstocking costs by 12%.

- Mentored junior developers and coordinated Agile teams to ensure timely delivery of features aligned with business goals.

*Software Engineer | ShopNext Retail Solutions — New York, NY*

August 2018 – May 2022

- Developed a mobile-first loyalty rewards platform that increased customer engagement by 30% within the first year.

- Integrated third-party AI chatbots into customer service workflows, decreasing average resolution time by 25%.

- Designed and deployed scalable REST APIs for omnichannel retail operations, supporting thousands of concurrent users during peak seasons.

- Collaborated closely with data science teams to embed predictive analytics into sales dashboards.

*Junior Software Developer | Retail Tech Innovations — Boston, MA*

July 2016 – July 2018

- Assisted in building a POS system that syncs with back-office inventory, significantly improving data accuracy.

- Automated weekly sales and inventory reporting using Python scripts, saving 10 hours of manual effort per week.

- Participated in migration to cloud-based infrastructure, ensuring seamless transition with minimal downtime.

**Bachelor of Science in Computer Science**

University of California, Berkeley

Graduated: May 2016

- AWS Certified Solutions Architect – Associate

- Certified Scrum Developer (CSD)

- Google Professional Data Engineer

**SmartShelf Inventory Automation**

- Developed an IoT-enabled shelf monitoring system using Raspberry Pi sensors and AWS IoT Core, enabling store managers to receive instant alerts on low stock levels.

- Resulted in a 10% reduction in out-of-stock incidents and improved overall store uptime.

**Personalized Shopping Assistant**

- Built an AI-powered chatbot integrated into the retail app that provides tailored product recommendations based on purchase history and browsing data.

- Increased cross-sell conversions by 18% and enhanced customer satisfaction scores.

- Cloud: AWS, Azure, GCP

- Containers & Orchestration: Docker, Kubernetes

- CI/CD: Jenkins, GitHub Actions, GitLab CI

- Front-End: React, Angular, Vue.js

- Back-End: Node.js, Java Spring Boot, Python Django

- Databases: PostgreSQL, MongoDB, DynamoDB

- Analytics: Tableau, Power BI, Looker

- English (Native)

- Spanish (Professional Working Proficiency)