Supervisor

Hard Skills

- Operations Management

- Workforce Planning & Scheduling

- Health & Safety Compliance

- Inventory Control & Supply Chain Coordination

- Quality Assurance & Continuous Improvement

- Data Analytics & Performance Metrics

- ERP & Warehouse Management Systems (WMS)

- Budgeting & Cost Reduction Strategies

Soft Skills

- Leadership & Team Development

- Excellent Communication

- Problem-Solving & Critical Thinking

- Adaptability & Resilience

- Conflict Resolution

- Time Management

- Customer Relations & Service Excellence

*Senior Operations Supervisor*

*XYZ Manufacturing Inc., New York, NY*

June 2022 – Present

- Led a team of 40 assembly line workers, maintaining a 98% production uptime and reducing defect rates by 15% through targeted quality initiatives.

- Implemented lean manufacturing principles, resulting in a 20% reduction in waste and a significant decrease in turnaround times.

- Developed and executed safety protocols that decreased workplace incidents by 25%, aligning with OSHA standards.

- Coordinated cross-departmental efforts to streamline supply chain logistics, reducing inventory holding costs by 12%.

Logistics Supervisor

*ABC Logistics Solutions, Jersey City, NJ*

August 2018 – May 2022

- Managed daily shipping, receiving, and warehouse operations for a distribution center processing over 10,000 shipments weekly.

- Optimized delivery routes using GIS tools, increasing on-time deliveries by 18%.

- Trained and mentored new employees, fostering a culture of accountability and continuous improvement.

- Collaborated with IT teams to upgrade WMS systems, improving order accuracy by 97%.

*Production Team Leader*

*Global Appliances Co., Brooklyn, NY*

July 2015 – July 2018

- Supervised production staff in a high-volume environment, overseeing multiple shifts and ensuring compliance with safety and quality standards.

- Coordinated weekly team meetings to review KPIs and implement corrective actions.

- Facilitated cross-training initiatives, increasing workforce flexibility and reducing labor shortages during peak periods.

**Bachelor of Science in Industrial Engineering**

NY State University, Albany, NY

*Graduated: 2015*

- Certified Supply Chain Professional (CSCP) – APICS, 2023

- OSHA 30-Hour General Industry Certification, 2022

- Lean Six Sigma Green Belt, 2021

- **Warehouse Automation Initiative**: Led the integration of RFID tracking and automated sorting systems, decreasing order fulfillment time by 35%.

- **Workforce Upskilling Program**: Developed a training program for frontline supervisors on advanced safety protocols and lean methodologies, resulting in a 20% improvement in safety audit scores.

- English (Native)

- Spanish (Fluent)